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Terms and Conditions That Cover Your 88iii Account

These terms govern how your 88iii account works — from opening it, to depositing via DANA, OVO, or GoPay, to how we handle withdrawals and disputes. Access to the platform depends on local law and is available only where permitted in your region.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia region dependentSubject to local lawUpdated without prior notice
88iii Terms and Conditions That Cover Your 88iii Account
HOW WE HANDLE THIS

How 88iii Applies These Terms to Your Account

We apply these terms consistently across all accounts — whether you deposit via DANA, OVO, or GoPay, and whether you access the lobby from a mobile browser or desktop. Each section below covers a distinct area of how we operate under this policy.

Account Security

Your account credentials are your responsibility. We enforce OTP verification on login and flag any access attempt that does not match your registered device or location pattern.

Wallet Verification

Withdrawals go only to the wallet used for deposit — DANA, OVO, or GoPay. If the registered name on your wallet does not match your account name, we hold the withdrawal and contact you to resolve it.

Data Retention

We retain account data for as long as your account remains active and for a period after closure as required by applicable policy. You can request a summary of what we hold by contacting support.

Requesting Changes

To update your registered details or request account closure, contact us via live chat or email with your account ID. Changes to wallet details require re-verification before any transaction is processed.

CONTACT US DIRECTLY

Reach Us About These Terms

Live Chat Open the chat widget from any page inside your account. Our team handles terms queries, account holds, and wallet verification questions directly through this channel.
Email Support Send a detailed message for written confirmation of any terms point. Email is the right path for formal disputes or requests to close your account under these terms.
Account Help Center The help section inside your account covers common terms questions — wallet name matching, withdrawal holds, and what triggers an account review under our policy.

Common Questions About These Terms

Below are the questions we get most often about how these terms apply to real account situations — wallet holds, eligibility, account closure, and what happens when terms change.

A hold usually means the wallet name on your DANA, OVO, or GoPay account does not match your registered account name. Contact support with both details and we resolve it directly.

No. These terms require that any wallet used to deposit or withdraw belongs to the same person who registered the account. Third-party wallet use will result in a transaction block.

We post the updated terms and your continued use of the account counts as acceptance. If you disagree with any change, contact us to close the account before using it further.

Send a request via email or live chat with your account ID. We will compile what we hold and respond through the same channel, in line with our data retention policy.

Eligibility depends on local law and the region you are in. Access is available only where local law permits. Check current eligibility with our support team if you are unsure.

Contact us via live chat or email with your account ID and a closure request. Any pending withdrawal must be resolved before closure is finalised, and wallet verification still applies.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.